Shop Wedding Guest Shoes & Matching Bags

Customer Care

Frequently Asked Questions

My Account
Shipping & Returns
Cancellation & Changes
Payment FAQs
Colour Customisations
Size Guide
Product Care
Contact Us

Satin has a beautiful, delicate finish that is especially prone to marking, so it rewards a little extra care both before and after wear. Ivory in particular show marks more readily than darker satins, so
take extra care with these.

Before First Wear

Apply a fabric protector spray designed for satin before the shoes are worn for the first time. This forms a light barrier that helps prevent water and light spills from soaking in and leaving a mark.
Allow the shoes to dry fully before wearing.

Everyday Care

Keep satin shoes away from anywhere they might be knocked or scuffed before or between wears. Remove dust or light dirt with a soft, dry, clean cloth, using gentle strokes rather than pressure.

Spills and Marks

Dab spills immediately with a clean, white, dry cloth. Never rub, as this can spread the mark and wear the fabric. For a visible stain, mix a small amount of mild detergent with cold water, dip a soft
clean cloth into the solution, then work gently over the mark using small circular motions before blotting dry. Always use a white or uncoloured cloth, as dyed fabric can transfer colour onto satin.

Water and Weather

Satin is highly prone to watermarks, so any area that becomes wet should be dried quickly and evenly to avoid a visible ring forming as it dries. Blot away excess moisture immediately, then dry the area using a hairdryer on its coolest setting, held a short distance away and kept moving continuously over the fabric. Stuff the toes with tissue paper while drying to help the shoes keep their shape.

Storage

Store the shoes in their original box wrapped in acid free tissue paper, or in a dust bag, away from direct sunlight and damp conditions. Fully dry shoes before returning them to storage, as trapped
moisture can cause marking and damage over time.

What to Avoid

Avoid saturating the fabric with water at any stage. Avoid bleach and harsh household cleaners, which can discolour and weaken satin. Do not attempt to clean heavy staining or embroidered and beaded detailing at home, as this risks permanent damage. For stubborn marks, wine, oil or make up stains, or intricate embellishment, we recommend seeking a specialist shoe or fabric cleaning service.

Dyed Shoes

If shoes have been dyed, we recommend spraying them with fabric protector spray as the dye is not colourfast. Any contact with water or moisture of any kind can cause the dye to transfer. Please note that once shoes have been sprayed with protector, they cannot be redyed to a different colour at a later stage. Please refer to full dye terms and conditions for more information.

The New Season Edit

Classic Colour

The New Season Edit

MAKE IT MATCH

The New Season Edit

The New Season Edit

MAKE IT MATCH

Die Hochzeitsgast-Bearbeitung

Recently viewed

The New Season Edit

Classic Colour

The New Season Edit

MAKE IT MATCH

The New Season Edit

The New Season Edit

MAKE IT MATCH

Die Hochzeitsgast-Bearbeitung

Recently viewed

Free UK Shipping*

Free UK Returns

Worldwide Shipping

Buy Now, Pay Later

My Account

Shipping & Returns

Cancellation & Changes

Payment FAQs

Colour Customisations

Size Guide

Product Care

Contact Us