The website, found under the URL www.paradoxlondon.com is operated by Paradox London LTD and references to “we”, “us” and “our” shall be deemed to be references to Paradox London LTD.

LIABILITY

We reserve the right to change information, prices, specifications and descriptions of listed goods, products and services. We may modify these conditions at any time by posting the conditions on our website.
Paradox London does not seek to exclude or limit liability for death or personal injury arising from its negligence or that of its members, agents, directors or employees or for any fraudulent misrepresentation.
To the fullest extent permitted by law and save as provided above, neither Paradox London nor any associated company shall be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of Paradox London or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale.
The limitations of liability in these conditions shall apply equally for the benefit of Paradox London and any other associated company of Paradox London as if references to Paradox London included references to each such associated company.
While Paradox London uses reasonable endeavours to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and Paradox London will not be responsible for any errors or omissions or for the results arising from the use of such information.
While Paradox London takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.
Further, Paradox London will not be responsible nor liable for your use of any other websites which you may access via links within this website. Paradox London does not control these websites and is not responsible for their content. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with Paradox London.

COPYRIGHT

All rights, including copyright, in the content of the www.paradoxlondon.com web pages are owned or controlled by Paradox London. In accessing www.paradoxlondon.com web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of the www.paradoxlondon.com web pages for any other purpose whatsoever without the prior written permission of Paradox London LTD.

THIRD PARTY INFORMATION

We can not be held responsible for material displayed on third party websites or any other written material. The only prices that apply for Paradox London products are those stated on the Paradox London material.

LAW

These Terms and Conditions and your use of our website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights. This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website from outside the UK complies with any applicable non-UK laws or regulations.

GENERAL DISCOUNT AND OFFER TERMS & CONDITIONS

Discount Code Usage

Only one discount code can be used per transaction. Discount codes cannot be combined with other promotions, offers, or discounts unless explicitly stated.

New subscriber discount codes cannot be used on products that are already discounted. This includes sale items or products with a promotional price applied during events such as Black Friday.

Discount codes cannot be applied retroactively after an order has been placed. This applies both if an offer becomes available after a purchase has been made or if a discount code was not added at the time of purchase.

 

Paradox Birthday Sale Terms

Paradox London Birthday Sale offers 24% off site wide, available from March 20 to March 22, 2026. 

Offer is valid on orders with a minimum spend of £35.

The discount applies to full-priced items only and excludes sale, clearance, and promotional items unless otherwise stated. 

The offer cannot be used in conjunction with any other discount code or promotion.

The discount must be applied at checkout and cannot be added retrospectively to orders already placed. 

Returns are subject to our standard Returns Policy. Refunds will be issued based on the discounted price paid.

*Paradox London reserves the right to amend or withdraw this promotion at any time without prior notice.

 

Easter Weekend Sale Terms

The Easter Offer entitles customers to 20% off selected items on paradoxlondon.com.

Offer is valid on full-priced selected items only and on orders with a minimum spend of £35.

Only products marked as part of the promotion are eligible for the discount.

The offer cannot be used in conjunction with any other discount code or promotion.

The discount must be applied at checkout and cannot be applied retrospectively.

Returns are subject to our standard Returns Policy. Refunds will be issued based on the discounted price paid.

*Paradox London reserves the right to amend, extend, or withdraw this promotion at any time without prior notice.

Blue Light Discount

Eligibility

The Essential Workers Discount (‘Discount’) is available to individuals currently employed in eligible essential roles classified as essential services within the UK. 

NHS and Healthcare professionals 

Emergency Services

Social Workers

*Paradox London reserves the right to amend eligible sectors, in whole or in part, at any time without prior notice. 

 

Verification

To redeem the discount, customers must verify their eligibility through an approved verification partner. Log in to your blue light account and simply find the code under Paradox London.

 

 Discount Value

The Discount shall entitle all Eligible Customers to a reduction of 15% off full priced items only.

*Paradox London reserves the right amend this discount percentage at any time.

 

Exclusions

Discount is only applicable on full priced items and orders over £35. 

This cannot be used in conjunction with any other offer, promotion or discount code, unless expressly authorised in writing by the Company. 

Discount excludes sale items, gift cards, and delivery charges, unless expressly authorised in writing by the Company.

The discount may also exclude selected styles or collections at Paradox London’s discretion.

*Paradox London reserves the right to amend these exclusions at any time. 

 

Use

       To avail the discount, code must be applied using the one issued upon logging into your blue light account under the brand name – Paradox London.

 

      Non-Transferable

The discount is personal to the verified individual and may not be shared, transferred or resold.

Misuse of the discount (including false claims of eligibility) may result in cancellation of the order and/or refusal of future participation. 

 

Returns and Exchanges

Items purchased using the Essential Workers Discount are subject to Paradox London’s standard Return Policy. Refunds will be processed at the discounted purchase price.

 

Right to Withdraw

Paradox London reserves the right to withdraw, amend or suspend this offer at any time without prior notice.

 

Return Policy

Items purchased with a discount code or during promotional events, including the Black Friday Sale, are eligible for returns according to our standard return policy.

If a product is returned, any refund will reflect the price paid at the time of purchase (inclusive of any discounts applied). The discount code used at the time of purchase will not be reissued or applied to alternative purchases.

Promotion Period

Changes and Amendments

We reserve the right to amend or withdraw promotional offers, including the Black Friday Sale, at any time without prior notice. Any changes will be communicated on our website.

Contact Information

For any inquiries regarding discount codes, offers, or the Black Friday Sale, please contact our customer service team at hello@paradoxlondon.com or 020 8885 8000

Customer Survey Prize Draw

The promoter of this Prize Draw is Paradox London Limited, a company incorporated in England and Wales (registered
number 4395912) with its registered office at 6 Bruce Grove, London, N17 6RA, United Kingdom. We respect your right to privacy, and all participants' personal details will be kept confidential in accordance with our Privacy Policy, which can be viewed here.

OUR DETAILS

Paradox London
Paradox House
Unit 1, 2 Garman Road
London N17 0UG
United Kingdom